The majority of small business phone systems are loaded with sophisticated features, many of which are seldom used to their fullest potential.
Your employees can perform at their highest level after you know how to use a multi-line phone system.
Just consider a few essential aspects for phone systems for small businesses.
· IP-Based Or VOIP Functionality
Since VoIP is typically 40–80% less expensive than traditional phone service, the truth is that if you are utilizing a legacy analogue phone system, you should upgrade to a VoIP-based phone system.
By modernizing your fundamental technologies, you WILL save money. A VoIP phone system reduces costs by doing away with antiquated, finite physical infrastructure.
· Vehicle Attendants
Call routing to cell phones (or a paired desk phone) and voicemail to email are just a few advantages that an auto attendant has for small business phone systems.
Saving money, enabling complex call routing, and putting clients at ease around-the-clock are all benefits of having an auto attendant for small business phone systems.
· Cellular Twinning
You may cut back on the expenses and administrative hassles typically related to remote employees by using mobile twinning.
You can extend your company telephone to your mobile devices thanks to this clever feature. It’s as if you’ve never left the office, to put it another way.
You may use your company’s infrastructure and setup to transfer, answer, or make calls from your mobile device without missing a beat.
· Voicemail To Text Or Email
An individual typically checks their email 15 times per day. People who didn’t check their email as frequently felt more capable of doing their most vital tasks.
It can be more effective to have your voicemail emailed to your email address. Discover a few advantages of having your emails sent to your phone.
Voicemails can be made available from anywhere by sending them to an email box, which will ultimately improve collaboration.
This service is not novel nor challenging to establish, yet it is one of the most significant improvements you can make to your small business phone systems.
· Meeting Bridges
The development of company continues to undergo a significant change as a result of technological improvement.
A conference bridge, for example, is a very innovative solution that allows a business or firm to arrange a virtual conference with a group.
Collaborating via a conference bridge saves time and, more crucially, money when you need to discuss something urgently with your team or delegates.
With the help of the conference bridge, you can hold audio or video conferences.
· Customized Audio And On-Hold Messages
Let’s face it, you never want your callers to be placed on hold while all they hear is silence and the possibility of being disconnected.
It has been demonstrated that callers will hang up if there are no auditory cues well before the 40-second mark.
By using a personalized welcome or unique music on hold, you may keep callers on the line while maintaining a professional image.
You can market your goods and services while you are waiting for agents to become accessible.
Almost all VoIP-based phone systems for small businesses have this functionality. In other words, now is the moment to benefit.
